ON-DEMAND

Mind the UX Gap: Closing the Distance Between Experience and Expectation

In today’s digital-first world, user experience isn’t just a design concern—it’s a business imperative across your entire identity ecosystem. From customers signing up for services, to partners accessing shared systems, to employees logging in daily, every interaction shapes trust, productivity, and brand perception. Join us for a practical, insightful session on how to craft seamless, intuitive experiences that not only meet user needs but exceed expectations. We’ll explore key UX principles, emerging trends, and real-world examples of businesses turning great experiences into measurable impact.

Presenters

 Harsha Alakeshwar
Harsha Alakeshwar
Head of CIAM & SRE for Business Enabling Platforms at A.P. Moller-Maersk
  Jeff L. Johnson
Jeff L. Johnson
CISO at Digi-Key Electronics
 Maya Ogranovitch Scott
Maya Ogranovitch Scott
Fraud Solution Manager - Ping Identity

Related resources

Webinar: Mind the UX Gap: Closing the Distance Between Experience and Expectation by Ping Identity