"How do I reduce spiralling account recovery costs when customers are stuck in high-friction call centre queues?”
“How do I prove the person behind the screen is truly my customer — not a fraudster who gained access?”
The identity landscape has changed. From financial institutions losing millions to call centre fraud to deepfakes increasingly used for account takeovers, organisations face a fundamental challenge: how to prove someone is who they claim to be throughout the user journey — without adding friction or compromising privacy.
Traditional methods like SMS OTPs, PINs, and passwords are easily intercepted. Even device-native biometrics like FaceID only confirm someone can unlock a device. And none of these link back to the genuine verified identity.
Join us for an exclusive webinar introducing Zero-Knowledge Biometrics, delivered through PingOne Recognize. As a core component of Verified Trust, PingOne Recognise works seamlessly with Ping’s universal services across the identity lifecycle.
Imagine a seamless flow where PingOne Verify establishes high-assurance identity, PingOne Protect detects a high-risk event, and steps up to PingOne Recognize. With one glance at the camera, customers can prove that they are the same person that passed identity verification.
Discover how to deliver biometric authentication that is secure, seamless, and private by design
Presenters
Ali Nazem
Strategic Account Executive
Tobin Broadfoot
Senior Product Manager
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